Delivery and Returns.

Delivery

Parcels will be sent with Royal Mail, which has a 2 to 3 days delivery time. If your order is in stock then you should receive it within 4 days. There is a fee of £2.90 per order and £2 per item. Therefore £4.90 is the price for any single item and for every additional item a fee of £2 is added.

If your order is Made to Order then please allow between 2 and 3 weeks for delivery. Some items may be almost ready so can be with you relatively quickly. I will make every effort to get your items to you as soon as possible and if there are any delays on the above timings I will contact you.

Parcels can also be sent to Europe and USA, please contact me for prices.

If you have any special requests please contact me and I will do my best .

Collection also available, again please contact me.

Returns

Every effort is made to ensure my products reach you in prime condition. In the unlikely event that something does get broken you will receive a full refund on the broken products or a replacement if you wish. You will just need to send photos of the broken pottery and the packaging as it arrived to you.

If you are unhappy with your products for any other reason you can return them for a full refund , minus the shipping fee, within 14 days of receiving them. Made to Order products are non returnable. All products must be unused and sent in the original packaging to the address in the the confirmation order.